ATS or Advanced Tech Support has made it publicly known that they have been certified by AppEsteem Corporation to offer services in terms of support to applications on consumer software. AppEsteem is established by a group of cybersecurity professional, and the firm is engaged in the certification of applications and other relevant services. Advanced Tech Support was able to come up with the thirty compliance requirements in order to acquire the call center certification of AppEsteem.
From 2011, ATS has been giving services for technical support to clients that are in the hundreds of thousands via virtual access screen sharing technologies and over the telephone.
Robert Deignan, the Chief Executive Officer of ATS Digital Services stated that the core of their organization is based on overall consumer-focused compliance. He adds that when they began the review procedures of their technology they found out that they have already attained majority of AppEsteem prerequisites. And at that point it was an easy decision to get certified, bind themselves as well as inform the regulators, security companies and vendors of software that their operation is engaged in the ultimate level of consumer friendly practices and operations.
The call center requirements of AppEsteem are determined by the preview from the consumer groups, call centers, software industry, security companies, law enforcement, and government regulators. Along with AppEsteem’s additional requisites, the companies for certification must be created to have the capability to protect clients as well as assist in the development of a healthy and more sustainable industry on software downloading.
Paul Herdsman, Chief Operating Officer of ATS Digital Services explained that certification through a company with the reputation of AppEsteem is the main reason why ATS Digital Services decided to get certified. He also said that ATS is elated to be connected with AppEsteem and the company means to have a continuous development under their support and guidance.
Dennis Batchelder, the President of AppEsteem remarked that they are thrilled to have ATS with them, since thousands of customers have been ill-treated by corrupt call centers. And now that they have their very first certified call center in the form of ATS Digital Services, AppEsteem can begin finding and eventually closing down the depraved ones.