Home » Archive by category "Inmate Communication"

Securus Technologies, Staying on Top of What Matters Most

Securus Technologies, most known for their inmate telephone and other communications services, is making another acquisition. The 30-year-old company, which is based in Texas, has recently acquired GovPayNet. This company has been in business for over 20 years and specializes in payment processing for governmental purposes. The bulk of their business is in bail payments, probation costs, restitution, court fees, citations and other commonly charged items. The company is happy to be working with Securus Technologies, and another recently acquired company called JPay. As both are in the financial services industry for correctional facilities, it’s anticipated that they’ll assist each other in daily operations, and introduce new technology.


There haven’t been any formal plans released yet, however, JPay has recently taken on several initiatives of its own. Implementing new technology known as wireless containment systems, the company is working to prevent the use of illegal cellular devices in facilities. The contraband phones have been tied to many crimes, including a murder. Lawmakers are even being lobbied to make the technology required in correctional institutions. On the flip side, tablets are being offered for sale to inmates. These tablets provide entertainment, as well as, educational software.


Securus Technologies has other good news recently as well. Being accredited by the Better Business Bureau, the company was given a rating of “A+.” This is a rather impressive achievement for a company of its size. Customer satisfaction has also skyrocketed to well over 95 percent, with most issues being resolved the first time a call is received by customer service. While there is still much work to do, it’s great that Securus Industries manages to stay on top of its game, and keeps its prices reasonable. In an industry that’s often heavily scrutinized, Securus Technologies remains unscathed by prioritizing what matters most, its customers.


Securus Downloads Are Very Helpful for Keeping in Touch

Securus technologies has released an app for iPhones and iPads so that people who are owners of these devices can use them to talk with inmates. Securus apps have turned out to be very popular. There has been a ton of downloads for the Android app shortly after the development and release of the app. The app was released for Android less than 6 months ago and has been downloaded more than 60,000 times with the Apple version being recently released to 5000 downloads. One feature of the video visitation app is the very high quality of video and audio of the app.

Securus technologies is one of the leading companies for criminal justice technologies and inmate communication solutions. They have released updated equipment such as tablets for people to get in touch with their loved ones from the corrections facilities. The tablets and equipment provided in prison facilities offer inmates the chance to learn some new skills that are needed for re-entering the world. They are also good for bringing out the true purpose of prisons and corrections facilities, which is to rehabilitate inmates in order to get them to function well in society after being held outside of society for a certain amount of time. 

Most prisoners are only in there for a temporary amount of time. Therefore, it is important to get them to adapt to the world when they get out. Not only do they spend so much time from the world which will alienate them from society to begin with, but they will also have deal with the changes to the mentality of the culture that has occurred while they were gone. Securus  is a BBB-accredited company that provides the technology that makes it possible for them to make the needed adjustments.

Securus Technologies is not affiliated with the Securus health supplement available on Amazon nor is it a part of the popular site and service Securus America.